Digital transformation, driven by increased automation, collaboration and use of cloud, has already made its presence felt in the printing industry over the recent years. The benefits of Artificial Intelligence (AI) were beginning to be leveraged by the smart workplace technology services in the printing world with rudimentary Voice Recognition capabilities emerging for smart printers and multifunction printers or MFPs in 2018. Since then, AI has revolutionised the printing industry. And contrary to popular beliefs, it has not only promised to create more jobs, but have steadily improved the printing environment.
Areas Where AI is Already Impacting the Printing Industry
- Print Management Software recommend layouts by integrating smart algorithms to reduce paper waste.
- Enables industry leaders to send customised communication to their customers based on AI-driven customer behavioural data.
- Focused and streamlined processes through sensor enabled printers.
- Digital Automation systems that secure business information, drives productive collaboration and send documents directly to Content Management System (CMS).
Areas Where AI Will Play a Role in the Future Predictive Maintenance
A result of combination of AI, Big Data, and predictive maintenance is being implemented across printing companies and managed printing services (MPS) for its enhanced efficiency and improved quality of service. More and more printers today, are being integrated by sensor technology. This facilitates in data collection and analysis and in predicting any loopholes that may appear in your system. However, monitoring and controlling the volume of data is not well defined in such an integrated system. AI can help in
a) Fetching real-time data that can be embedded in the devices
b) Achieving cost effective and insightful maintenance by creating techniques to collect and analyse data.
Use of paper to feed data to the system is still in practice across companies and many use documents for keeping records. Robotic Process Automation or RPA plays a great role in this. Businesses like banking and insurance are increasingly using Intelligent automation based on combining AI and Machine Learning where an algorithm is used to understand and convert hand written and typed information into digital files.
More organisations today need to automate and integrate their routine tasks. Printing solutions provider companies like Konica Minolta have recently introduced digital workflow solutions that help an organisation improves its data security capabilities, enhance overall productivity and efficiency and minimises chances of errors.
Customisation of Products
AI can help in can multiple production units through connected printers. AI is helping businesses to move to the next level of efficiency in processes and services. Numerous printing methods such as DTG, Screen printing, Sublimation, etc. can be carried out by print shops from one centralized system with reduced human involvement.
Enhanced Security Capabilities
Leveraging the power of AI is critical in protecting the new age, Internet of Things connected printing devices like MFPs or networked printers from advanced data threats. AI will lend these devices the capability to self-detect, self-heal and self-protect themselves from data breaches by identifying malwares learning from the pattern of different attacks.