Park Place Technologies announced the launch of its Uptime Partner Portal and Uptime Partner Program. These new Channel offerings provide enterprise IT teams with a single source of truth to maximize daily operations and create a seamless experience for their partners by leveraging Park Place’s global service network.
The new Uptime Partner Portal is a global digital platform that offers enterprise Channel partners several benefits, including:
- Easy and fast deal registration with just a few pieces of key customer information
- A robust on-demand library of co-brandable marketing assets
- Access to quick-tip videos to guide clients through the main features of the portal
- Dashboard functionality, allowing visual measurement of success against crucial KPIs
- Comprehensive overviews of Park Place’s solutions and services, including ParkView Managed Services, Entuity Software and third-party maintenance support
In tandem with the Uptime Partner Portal launch, Park Place is also implementing the Uptime Partner Program. It comprises three program tiers – Platinum, Gold and Authorized Partner – that include a variety of marketing and sales support resources, co-selling opportunities, training, access to program investment dollars, as well as a myriad of other features. In addition, Park Place introduced the first Partner Specialization Track – the Network Management Specialist Partner, which certifies channel partners that sell and invest in training for Park Place’s Entuity and ParkView network monitoring and management solutions. This also offers partners the ability to sell co-branded services for these products. From improving the customer support experience, to saving customers money on support costs, the Uptime Partner Program will enable and financially reward channel partners for their collaboration and customer advocacy.
Chris Adams, Park Place Technologies President and CEO, said, “This is the next step to building a world-class partner program and demonstrates our desire to invest in our partners’ success. Our channel offers us endless scale; and with a set of modern tools, we will be able to access that scale and help Park Place grow faster.”
Jeff McCullough, Global Vice President of Channel Sales, said, “Our main goal is to bring choices to the table for our partners, keep them profitable and make doing business easy through our global support network. This access allows our partners to maximize uptime, create cost efficiencies, enable greater infrastructure control and visibility, and enhance asset performance.”