Wipro and Kognitos Collaborate to Deploy GenAI-Based Business Automation Solutions

Wipro and Kognitos announced a collaboration to deploy enterprise ready GenAI-based Business Automation Solutions. In addition to this, Wipro Ventures, Wipro’s corporate investment arm, invested in Kognitos as part of the firm’s Series A funding round. 

Wipro’s Digital Operations and Platforms business line will leverage Kognitos’ platform to drive productivity in large transformation engagements. The platform will automate complex business process workflows for Wipro’s customers in use cases like order management, contact center, and finance and accounting services. The Financial Shared Services team at Wipro will also use the platform to manage multiple processes like Collection Accounting and complex reconciliations. 

“Generative AI is already becoming a key pillar for business process automation, and we are excited about this engagement.” said Jasjit Singh Kang, Senior Vice President and Business Head, Digital Operations & Platforms, Wipro Limited. “The Kognitos platform leverages enterprise-ready, safe, AI and will enable us to help our customers reimagine their business processes and achieve operational efficiencies at scale.” 

Kognitos empowers end users to automate business processes using plain human language, making English the new “code.” Its Natural Language Processing capabilities facilitate ease of deployment, ability to handle a wider range of use cases, and moves exception handling to the business user, reducing the burden on IT.   

“It is becoming imperative for all large enterprises to not just deploy AI, but to empower their employees to govern it well. Wipro is leading the charge of delivering enterprise-grade safe AI for mission-critical business automation by leveraging our auditable, scalable and hallucination-free automation platform. This alliance further advances our mission of bringing safe AI to the world.” said Binny Gill, Chief Executive Officer, Kognitos. 

As part of this initiative, Wipro will also establish a Center of Excellence and train its associates globally to deploy the solution from Kognitos for enterprise customers.

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