Chennai, India, September 12, 2014: ManageEngine, the real-time IT management company, today announced it has been positioned by Gartner, Inc. in the Niche Players category of the 2014 Magic Quadrant for IT Service Support Management Tools for the second year in a row for its flagship product, ServiceDesk Plus, an ITIL-ready help desk software.
Raj Sabhlok, President of ManageEngine, said, “We believe our entry into the Gartner Magic Quadrant for IT Service Support Management Tools for the second consecutive time confirms ManageEngine’s progress and validates our long-term commitment to provide best-in-class IT help desk software. This long-term commitment couldn’t have been possible without regular feedback from our customers who help us to continually improve ServiceDesk Plus.”
The Gartner Magic Quadrant for ITSSM Tools 2014 report also features 13 other vendors. All vendors in the report were assessed on strictly defined inclusion criteria which comprise ability to execute and completeness of vision.
For more than a decade, ServiceDesk Plus has been continually improving to provide best-in-class help desk software. We believe this commitment to quality has landed ServiceDesk Plus in Gartner’s Magic Quadrant for ITSSM tools.
The report can be viewed at http://ow.ly/BfALW.