Site24x7 turns mobile devices into monitoring locations

Director-of-product-management-at-Site24x7-Gibu-K-MathewChennai, India, June 25, 2014: Site24x7, the cloud infrastructure monitoring service from ManageEngine, today launched the Site24x7 Mobile Network Poller App. Available immediately, this industry-first app turns Android mobile devices into carrier-specific monitoring locations. In turn, Site24x7 users can now track the performance and availability of mobile apps, mobile-optimized websites, and other online services from the perspective of the mobile users accessing those services via Verizon, AT&T and other wireless carriers’ 3G and 4G networks as well as WiFi.

Site24x7 is demonstrating the new Android app at Velocity 2014 being held June 24–26 in Santa Clara, California.

Monitoring the availability and performance of mobile websites has become a top priority for IT teams who rely on critical monitoring metrics to help ensure mobile device users have the best experience possible. Historically, there was no way to monitor mobile apps and websites from the mobile networks themselves. In turn, IT teams lacked carrier-specific insight on how their apps and websites were actually performing for mobile users. Without mobile network information, tuning and optimizing mobile apps and websites was an exercise in guesstimation.

Director of product management at Site24x7 Gibu K. Mathew said, “Mobile apps are now ubiquitous, so the mobile websites and REST APIs used by native iPhone and Android apps absolutely must be monitored to ensure excellent end- user experience. The new mobile network monitoring capability in Site24x7 will help IT teams monitor status via popular 3G and 4G wireless networks. Additionally, you can monitor response times of APIs that are consumed by these mobile properties.” 

3G, 4G, WiFi Network Monitoring

The Site24x7 Mobile Network Poller App keeps track of mobile websites, monitoring key metrics like availability, response time and downtime of websites. The app converts an Android mobile device into a monitoring location. Now, in addition to more than its 50-plus global monitoring locations, Site24x7 can use mobile devices running the Site24x7 Mobile Network Poller App as locations from which to monitor websites.

The breakout capability of the Site24x7 Mobile Network Poller App is the ability to monitor via 3G, 4G or WiFi network or via any other connectivity mode present on the mobile device. Users can also set up multiple devices on different service providers to monitor mobile websites.

One immediate use case for the new Site24x7 app involves any company that has its distributor channels use smartphones and tablets to process orders. The Site24x7 Mobile Network Poller App can be downloaded in various, strategic distributor offices and used to monitor website performance. This use case can also be extended to include other branch offices in global locations. Additionally, enterprise specific mobile APIs can be monitored using the app, where users can run it within their corporate network giving additional flexibility of monitoring enterprise mobile services.

Along with mobile websites, users can choose to monitor the end-user experience of mobile apps by tracking the response times of custom APIs.

Easy To Set Up

To set up the Site24x7 Mobile Network Poller App, users simply create a Site24x7 account and download the app on their Android mobile devices from Google Play. Then, users register their Android devices with the Site24x7 account. Finally, users can choose the desired Android device to monitor their websites.

The Android app then runs in the background, on the mobile device, at all times. Once the app gets registered with a Site24x7 account, the device will be shown as a “primary location” or “secondary location” in the Site24x7 console. While adding a website for monitoring, users can now select a newly-added Android device as a location for monitoring.

Pricing and Availability

The Site24x7 Mobile Network Poller App comes as a standard feature of the Site24x7 Business Pack and above. Site24x7 Business Pack subscriptions start at $39 per month.

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