Bank of Commerce adopts state- of-the-art technology from Newgen to enhance customer experience

New Delhi, India, August 31, 2015: Newgen Software has announced the signing of Memorandum of Agreement (MoA) with Bank of Commerce, one of the country’s progressive banks, and Remax International Inc., a leading IT solutions provider, to support the Bank’s enterprise-wide Document Imaging Archival Retrieval SYSTEM (DIARS) project implementation; for more effective and modern document management facility across all bank branches.

Speaking on the occasion, Mr. Pramod Kumar, Business Head APAC – Newgen Software said, “With the introduction of newer mandates and growing customer expectations, the banking landscape in the Philippines is changing at a rapid pace. Banks are required to be service-oriented and technology-driven for ensuring timely delivery of services. Keeping the customer-centricity in mind, Bank of Commerce’s decision to implement an enterprise-wide document management system is highly progressive and proactive.” Mr. Kumar added, “At Newgen it has been our endeavor to partner our clients’ success stories by providing innovative technology solutions and we are confident to continue our results-oriented legacy for Bank of Commerce ECM implementation.”

With this partnership, Bank of Commerce acts on its commitment to provide superior banking experience for its clients by adapting state-of-the-art technology in facilitating and streamlining internal processes. Through the DIARS document management project, the Bank aims to achieve organization-wide agility, faster turn-around-times, cost-effectiveness and improved customer satisfaction.

Newgen has partnered with Remax International Inc., a leading IT solutions provider of powerful integrated solutions, for Bank of Commerce DMS implementation. Newgen has proposed its comprehensive ECM platform that will manage end-to-end digital transformation at the Bank. The solution will scan and digitize the existing paper documents and store them as records in the content repository. It will also help in creation of new documents, perform indexing, updations/modifications and easy retrieval of these documents as and when required; while maintaining the data security through rights-based access to the records.

© News Service

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