Read Unifi’s Hamilton Rentals Case study on Cisco.com
Following a management buyout, Hamilton Rentals needed to separate their IT infrastructure, whilst utilising the existing investment in the Cisco Unified Communications equipment. Hamilton’s management identified among the levers of their success in the UK market the adoption of Enterprise Collaboration Solutions, hence the decision of approaching Unifi Communications with their most critical business’ challenges:
- · Enhancing collaboration solutions for their sales team, remotely and across multiple sites
- · Providing reliable IP communications to employees
- · Maintaining competitive advantage by using latest technology solutions
Unifi Communication’s deployed a Business Edition 6000, the Cisco enterprise-class collaboration solution, providing an easy to manage, scalable and highly performing platform. Salespeople have been given integrated voice and video tools for high-quality, consistent collaboration experience, enabling greater productivity, improving customer service and loyalty and reducing communications costs by 20 percent.
IT Manager at Hamilton Rentals Russell Bauckham said, “The Cisco Business Edition 6000 gives the scalability to grow as much as business requirements dictate, and the ability to project professionalism to customer relationships. Furthermore, salespeople are fully connected with the Cisco Business Edition 6000 and have all the tools they need right there at their fingertips.”
This successful implementation showed yet again, Unifi Communications’ technical know-how and their ability to implement bespoke solutions, stepping up from the simple business telephone system to an architectural unified communications solution.
With Cisco’s endorsement, which listed this seamless deployment among their case studies, Unifi are now supporting Hamilton through the next step of their investment in technology, investigating the use of Cisco Jabber on mobile devices and anticipating a larger use of video as users become accustomed to a more complete communication experience.
Bauckham concludes: “Keeping up with collaboration technology is helping Hamilton Rentals maintain their competitive edge,” proving that ROI is guaranteed for any business size, when implementing best-of-breed solutions.