Walsh added, “Enhancing secure vertical market applications with a human element requires the digital cognitive Real Time Communications capabilities that a solution like Kandy offers to ensure exchanges are promptly delivered, understood, and/or correctly and efficiently acted upon. Our Kandy platform also provides the ‘conduit’ to communicate with and escalate to human interaction via apps such as our Live SupportÂ and Concierge Wrappers.”
Kandy has also teamed up with JpU, a leader in transforming mobile networks into IoT networks, for a combined offering that delivers secure IoT and Real Time Communications capabilities to vertical markets. The combined offering significantly improves IoT network security, reduces costs and enhances device and machine control, while facilitating market-leading Real Time Communications capabilities between IoT devices and applications.
Jonathan Schwartz, JpUÂ Chief Executive Officer, said, “We are delighted to join forces with the Kandy team to deliver the latest in IoT security, connectivity and device management technology, along with Real Time Communications capabilities to the marketplace. Together we are allowing service providers to tap into a new and rapidly growing market, while cutting costs and introducing new revenue streams.”
- GENBAND has enhanced its award-winning Kandy communications platform to deliver the “human element” of IoT via Real Time Communications solutions by allowing CSPs to easily bolt on the platform to leverage Kandy’s APIs and Wrappers, preconfigured apps such as Live Support and Concierge.
- Kandy also allows messaging and IoT applications, chat bots and developers to connect via its APIs to provide cognitive bot and human connectivity for multiple industry verticals and consumer apps.
- Kandy and JpU have teamed up for a combined offering that delivers secure IoT with Real Time Communications capabilities to vertical markets.
@Technuter.com News Service