MSI has announced an extension of the warranty period for their entire range of laptops under the Gaming and Content Creation series whose warranty is expiring between 15th March to 30th May 2020 for upto 3 months. Customers can avail this extension of the warranty on all MSI laptops purchased from Indian authorized sellers as per the terms and conditions applied during the product purchase.
Commenting on the announcement, Mr. John Hung, General Manager, MSI India, said, “In order to offer convenience to our customers during the pandemic, we have decided to provide a 3 months extended warranty on our entire range of laptops. Our support staff is also attending to any customer queries that we are receiving on our helpline channels. At MSI, the safety and well being of our customers is top priority and we will continue to take necessary steps in order to make our product services more accessible.”
MSI has also been engaging with consumers through engaging contests and creative campaigns on its social media handles to help them beat the quarantine. These contests aim to establish a deep connect with their audience and encourage them to spend their days productively and efficiently.