Ecommerce sector powering India’s SME growth: Report by Snapdeal & KPMG

New Delhi, India, October 7, 2015: Snapdeal has released a study in partnership with KPMG titled ‘Impact of Ecommerce on SMEs in India’. The study examines the macro-impact of e-commerce sector on growth of SMEs in India and identifies remaining gaps in the eco system needed to be plugged to facilitate adoption of e-commerce by SMEs.

Highlights from the Study

85% of the SMEs who adopted e-commerce believe that it is a cost effective medium to grow sales
• SMEs using internet for business saw 51% higher revenues and 49% more profit
• 73% SMEs felt that ecommerce enables them to understand their markets better
• 46% SMEs reported increase in business through listings on online marketplaces
• E-commerce enabled SMEs reported 60% to 80% reduction in distribution, marketing and sales spend to get          incremental business

The report compares the e-commerce led growth trajectory of SMEs in India vis-à-vis other emerging and developed economies. Additionally, it outlines different roles that various participants like the government, industry bodies and ecommerce companies themselves can play in making the SME ecosystem more robust.

Kunal Bahl, Co-founder and CEO of Snapdeal said, “At Snapdeal, we are working towards building the most impactful digital commerce ecosystem in the country and SMEs form the foundation of this ecosystem in many ways. With over 200,000 sellers operating on our platform, we felt the need to conduct a systematic unbiased study to identify opportunities and challenges to further accelerate the growth of the sector. We have taken a number of initiatives like seller training programs, seller financing program- Capital Assist and Snapdeal Seller Advisor Program, with an aim of creating life changing experiences for over one million sellers in the next three years. This study has given us deeper insights into what more we can do to enable small businesses become more successful online.”

Richard Rekhy, CEO of KPMG India said, “The fast paced growth of the e-commerce industry in India represents an unprecedented opportunity for SMEs. We hope that the findings of this report will assist policymakers, industry bodies and e-commerce companies to strengthen the support ecosystem, which enables SMEs to ride the e-commerce growth wave successfully.”

This report is the first in a series of initiatives that Snapdeal has undertaken for creating an ecosystem for MSMEs and leveraging e-commerce for their growth.

© News Service

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