India’s first and most trusted online marketplace for buying and selling re-commerce products in Mobile Category, Togofogo.com today announced its strategic tie –up with Aforeserve to further strengthen its foothold in the Refurb phone segment. Aforserve which is widely known as one stop service solution offering quality repair and Facility Management Services for the entire range of ICT products and with this association, the brand aims at integrating hassle free quality repair services to its end users as another value proposition.
Aforeserve is one of the India’s oldest & largest chains with more than 3500 employees that have been providing quality repair and refurbishment services for defective ICT devices, including those with expired warranties, since past 2 decades. With Aforeserve’s pan India support network of service centres in 45 major cities, Togofogo.com will now be able to provide its customers with the convenience of getting their phones repaired at their doorstep, without making an effort to visit a nearest service centre.
With this tie up, Togofogo.com aims to address the pain point of end users of finding the authorized service centre in their vicinity and ensuring the quality repair of their phones. Already having its niche in buying and selling of pre-owned, box open and refurbished phone, Togofogo.com, now plans to strengthen the entire eco-system by providing repair as a as a Value-Added-Service to all its customers. Moreover, keeping in mind the need and importance of a phone in today’s time, the customers will also be provided a standby phone while their own phone is being repaired.
Commenting on the development, Mr. Soumitra Gupta, CEO, Togofogo.com said, “We are working to transform the offline grey market of refurbished devices into an organized market. We aim to make Togofogo.com a one-stop shop for extending best quality and certification on refurbished and pre-owned phones to its customers at genuine prices. Our association with Aforeserve propels our mission.”
According to a recent report, the global market for refurbished smartphones grew 13% year-on-year in 2017, reaching close to 140 million units. The increased in the market of the refurbished phone is a result of the slowdown in innovation has made two-year-old flagship smartphones comparable in design and features with the most recent mid-range phones. Hence, the mid low-end market for new smartphones is being cannibalized by refurbished high-end phones.