TeamViewer announced that its online meeting tools are now integrated with Zoho CRM, a leading cloud-based customer relationship management platform. These tools, which are immediately available on the Zoho Marketplace, were built using a cloud-based platform for integrating online meeting applications with Zoho CRM.
Anand Nergunam, VP Revenue Acceleration, at Zoho Corporation, said, “TeamViewer is a great fit for the type of partnerships we’re looking to make. Zoho CRM’s seamless integration with TeamViewer will allow sales teams to have productive online meetings that are enhanced by the added context gained from Zoho CRM’s multichannel sales enablement platform.”
Combining TeamViewer meetings with Zoho CRM allows salespeople to schedule and launch online meetings directly in their familiar interface and workflow. The integration enables sales and customers and support professionals to:
- Create TeamViewer meetings ad hoc from within Zoho CRM and share them with one click to end customers and colleagues
- Receive a list of all scheduled meetings along with the relevant details
- Join meetings directly from Zoho CRM screens
This extension to the Zoho CRM platform enhances the prospect/customer communication and shortens sales cycles. Moreover, it supports the collaboration between various internal teams and improves productivity.
Alfredo Patron, executive vice president of business development at TeamViewer, said, “TeamViewer partnered with Zoho prior this year to provide remote connectivity from within Zoho Desk and Zoho CRM. We will continue to expand our relationship with Zoho to provide additional value for our joint customers. Integrating TeamViewer meeting functionality within Zoho CRM will help companies improve employee productivity and increase revenue.”
The extension was built on ZohoMeetingBridge Platform, which enables online meeting solution vendors to integrate their application with Zoho CRM and provide an easy, seamless meeting experience to Zoho CRM users. ZohoMeetingBridge is a free to use integration platform where online meeting solution vendors can build extensions and promote them directly to Zoho CRM users worldwide through the Zoho Marketplace. The platform was designed to let software developers build new integrations that offer sales teams a great contextual experience when they schedule and conduct online meetings from within the Zoho CRM interface.