ServiceNow appoints new APJ Alliances and Channel Ecosystem (ACE) Leader

ServiceNow has announced the appointment of Marion Ryan to the role of Vice President, Alliances & Channel Ecosystem, APJ. In this Singapore-based role, she will oversee the development and growth of ServiceNow’s APJ partner ecosystem as we seek to help customers accelerate their digital transformation journeys with associated business outcomes.

The regional appointment follows news earlier this year (in May) of ServiceNow’s global partner ecosystem transformation strategy, including new world class programs to equip, enable and empower its global partner community.

Marion joins ServiceNow from SAP, with almost 25 years of IT & Telecommunications experience across Asia, Europe and North America and an extensive focus on Enterprise business and Partners.

Marion spent more than 12 years at SAP, eight of those in Singapore where she held the role as VP, Head of Channels for SAP Asia Pacific Japan and successfully rolled out new partner segmentation and commercial models to drive success as SAP customers transition to cloud and hybrid solutions.

She has held key sales and management positions at Telecom NZ (AAPT), Department of the Australian House of Representatives, Mortgage Express (a subsidiary of TSB Bank, London) and Solution6.

Marion Ryan Vice President, Alliances & Channel Ecosystem, APJ at ServiceNow, said, “I am delighted to be joining ServiceNow in my new role and look forward to working closely with our APJ partners to accelerate the digital transformation journey of our clients with associated business outcomes. This presents a significant opportunity for our partners to accelerate growth via the development of ServiceNow enabled regional workflow practices and partner IP enabled managed services.

“Our continued growth relies on delivering business value to our customers, by offering solutions that meet the specific needs of each local market. To do this, we rely on partners with deep industry expertise and knowledge of ServiceNow-enabled solutions along with go-to-market maturity. I look forward to further enabling and driving the accelerated growth of our regional partner ecosystem.”

Mitch Young, Senior Vice President and General Manager, APJ at ServiceNow, said, “We’re excited to have Marion join ServiceNow, where her leadership success, passion for sales excellence, team building, and operational effectiveness will drive growth within our APJ partner community.

As we aspire to become a $10 billion revenue company, our commitment to our regional and global partner strategy provides a strong foundation for continued partner and customer success.”

ServiceNow has dedicated programs to support specialisation and help partners build technology practices and partner IP enabled managed services that are powered by the Now Platform and digital workflows across IT, employee and customer workflows.

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