OPPO’s AI enabled ‘Ollie Chatbot’ records over 7 Lakh Queries in March 2020

OPPO announced that it has witnessed a surge with over 7 Lakh customers reaching out for online support through its chatbot OLLIE in March 2020. Exclusively available on WhatsApp and Facebook Messenger, OLLIE has been supporting the users resolve queries pertaining to OPPO smartphones on a real time basis.

OPPO is the only smartphone brand in India to house an AI powered ChatBot to serve consumers by delivering phenomenal customer services and experience. OPPO smartphone users can interact with the ChatBot on WhatsApp by saving the number +91-9871502777 and simply message on the handle OPPO Care on Facebook Messenger.

Keeping customer safety paramount, OPPO recently suspended all on-ground repair operations and initiated online services to help customers with basic troubleshooting and software related issues. It further extended warranty services for OPPO smartphones, accessories and the customer service offer till 31st May 2020.

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