Bangalore, India, June 4, 2014: Dell, a leading end-to-end technology solutions provider has been chosen by MakeMyTrip.com, an online travel company, to deliver improved performance and high availability for its e-commerce site. The Dell solution, comprising of Dell PowerEdge 12th generation servers and Dell PowerVault storage, provides a virtualized infrastructure helps improve operational efficiency for Makemytrip.com while reducing management time by 50 percent.
The Challenge: Within the highly competitive travel industry, having the ﬂexibility to innovate is critical in meeting growing demands of consumers moving online to research and purchase travel products. With ﬂuctuations in travel prices from suppliers impacting revenue, MakeMyTrip needed to maximize its margins by running eﬃcient infrastructure.
What was needed? MakeMyTrip wanted to consolidate its data center on high-performance servers to outpace market growth within the expanding online travel sector in India. They needed servers that deliver higher performance and could take more load without increasing density or energy consumption.
How did Dell help? MakeMyTrip deployed Dell PowerEdge 12th generation servers to consolidate its data center infrastructure running the company’s private cloud. MakeMyTrip used Dell PowerVault direct attached storage to provide additional storage capacity for its database and server needs. PowerVault Storage is also used as network storage when data needs to be shared across the LAN environment.
MakeMyTrip experienced signiﬁcant energy eﬃciencies and space savings through maximizing its compute power on Dell PowerEdge R910 and R610 servers, which contributes to the bottom line. The volume of traﬃc that the site can now support has increased, enabling the company to proactively pursue new customers. To ensure the e-commerce site remains highly available and provides a consistently reliable user experience, MakeMyTrip also selected Dell ProSupport with Mission Critical 4-Hour Onsite Response.
Sanjay Kharb, Vice President of IT, MakeMyTrip.com, said, “When customers are searching for a particular travel package, they want highly targeted, quick results or they will simply go elsewhere. With high-performance hardware from Dell, our infrastructure is delivering 30 percent better performance to our site when compared with the existing hardware, which means we can serve our customers faster.”
Neeraj Matiyani, Director, Storage Solutions, Dell India, said, “Dell is dedicated to becoming the easiest technology company to do business with, connecting in meaningful ways with the customers we serve to help them achieve their full potential. Dell’s solutions have enabled MakeMyTrip to improve their visibility and automation through the consolidated virtualized infrastructure. Dell provided MakeMyTrip an efficient customer experience that aims at helping them to innovate the online travel business and meet the growing demands of their consumers.”
Ajay Kaul, Head – North Geo and Channel Head, Dell India, said, “Within the highly competitive travel industry, having the ﬂexibility to innovate, ability to provide fast, easy and reliable payment options, and respond to speciﬁc search inquiries can go a long way in improving consumer conversion rates. Dell solutions have provided MakeMyTrip end-to-end implementation services that will help manage their additional storage requirements and make it easier to respond to the growing IT demands and complexities of their business. Customers are at the core of what we do at Dell and our ability to constantly engage, understand and respond to their needs gives us a huge competitive advantage in this fast paced market.”