Bangalore, India, December 15, 2014: Dell Services today announced it has been named a Top 10 Outsourcing Service Provider by Information Services Group (ISG), a leading technology insight, market intelligence and advisory services company. Dell was among the leading providers in the “Big 10 Sourcing Standouts” category for the Americas region based on annual contract value (ACV) won over the last 12 months, according to the ISG Outsourcing Index. Now in its 48th consecutive quarter, the ISG Outsourcing Index provides an independent quarterly review of the latest sourcing industry data and trends for enterprises, service providers, analysts and the media.
The demands on IT have never been greater with customers expected to drive efficiencies, manage legacy architectures plus empower the workforce and customers with the latest social, mobile, analytics and cloud technologies — all while providing the highest level of security.
“The future of IT Services is about moving beyond costs savings to enabling business results through innovative, end-to-end solutions and services, “said Suresh Vaswani, President of Dell Services. “Dell Services is helping customers modernize and transform for the future while ensuring they get maximum value for their existing technology investments.”
“Dell continues to establish itself as a leading and growing player in the global market for services, based on its volume of business in relation to other industry providers,” said Paul Reynolds, chief research officer of ISG. “For more than a decade, the ISG Outsourcing Index has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.”